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Call Center Campaigns
Once we learn about client’s business, we consult and
assist them in identifying a potential consumer market. We help our Client’s
to select several test lists with different sets of criteria for new
consumer market. Our next focus is dedicated to scripting and testing
several approaches until success is reached with our team leaders. Thus, we
begin further training for our TMR team to slowly and steadily roll-out the
campaign to maintain objectives.
We contact existing customers to introduce new products, up-sell and
cross-selling using CRM techniques that assist our clients in maintaining
personal relationships which results in higher customer value and retention.
The range of Call Center Campaigns includes:
Up Sell / Cross Sell
Product Promotion
Product Launching
Test Market Survey
Advertising
Consumer Awareness
Brand Awareness
Event Organizing
Guest Invitation
Cold Calling
Warm Calling
B2B Calling
Marketing
Give-Away
Report and statistics:
Our clients are provided with statistics that assist them in evaluating the
progress of the service, list selection, accuracy, and penetration.
Customized reporting allows client’s to take advantage of knowledge
according to talk time per presentation, sales per hour, calls per hour, and
to make necessary changes as needed.
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